Syncra
Syncra

Account Deletion

Delete Your Syncra Account

This page explains how to request account deletion for the Syncra application listed on Google Play. You can request deletion without reinstalling the app.

Last updated: 12 March 2026

If you only want to delete specific data and keep your account active, include that in your request email.

How to Request Deletion

  1. Send an email to [email protected] with subject: Delete Account Request - Syncra.
  2. Use the same email address registered in your Syncra account.
  3. Include your full name, company name, and phone number for verification.
  4. We will confirm your request and process deletion after verification.

Deletion request email: [email protected]

Data Deleted After Request

  • Account profile data (name, email, phone, company-linked profile)
  • Authentication identifiers linked to your app account
  • User-generated operational data tied to your account, unless retention is legally required
  • Application usage records that can be directly linked to your account

Data That May Be Retained

Some data may be retained when required for legal compliance, security, or fraud prevention.

  • Security and fraud-prevention logs (retained up to 90 days)
  • Financial or tax records required by applicable law (retention based on legal obligations)
  • Minimal technical backups retained for disaster recovery, automatically purged in up to 30 days

Processing Timeline

  • Verification response: within 3 business days
  • Deletion completion target: within 30 days after successful verification
  • If additional legal checks are needed, we will notify you by email

Need more details about how Syncra handles data? See our Privacy Policy.